Policies

 

our intention

It’s our intention to make things as simple as possible for anyone who wants to attend a workshop or go on a retreat, while balancing the administrative and business realities of Mandala Magic and those involved in running the events.

 

workshop cancellation Policy

Cancellation and payment Policy

Our workshops have a limited number of spaces to ensure you have the best of attention. Your space will not be secure (and may be filled) until you have paid in full for the workshop. Payment can be made via PayPal or direct deposit. Places are allocated to students in order of receipt of payment.

If you have booked a place and are unable to attend a workshop for any reason, you are welcome to find an alternate participant to attend in your place.

During all workshops I will request permission to take photographs of classes for use in my website and social media for promotional purposes. If you do not wish to be photographed, that’s no problem at all, please let me know at the time.

Please see below for how refunds are managed in the event of cancellation:

  • Cancellations made by a student 4 or more weeks prior to a booked workshop date will receive a full refund or we can transfer your place to the next workshop. In the event that a transfer is agreed it is understood that no further refunds or transfers will be permitted.

  • Cancellations made by a student 1-3 weeks prior to a booked workshop date will be refunded 50% of the full workshop cost already paid

  • Cancellations made by a student within 7 days of a booked workshop date are non-refundable.

A workshop may be cancelled by me due to insufficient student numbers or unforeseen circumstances (eg illness or global pandemic*). In this event, you will be offered a full refund or option to reschedule.

No responsibility will be taken for any personal property left at the facility; nor liability for any personal injury, unless caused through negligence on the part of your tutor.

All information is correct at the time of publishing this page however I reserve the right to update or modify details should the need arise.

If at any time you have concerns or questions about these conditions, please contact me.

Your cooperation and understanding of our cancellation policy is greatly appreciated.

 

retreat Policy

Cancellation policy

Please read carefully – these terms set out the conditions upon which we accept online bookings for our retreats. By completing an online booking you expressly agree to our conditions.

During retreats we will request permission to take photographs of classes and art work for use in my website and social media for promotional purposes. If you do not wish to be photographed, that’s no problem at all, please let me know at the time. Thankyou.

We realise that events and challenges can happen in your life after you have booked your retreat. Whilst we do our best to accommodate your changes there are times when this is not possible. Our retreat places are strictly limited and so we have adopted the following cancellations and refund policy:

  1. DEPOSITS

    • All deposits are non-refundable.

  2. PAYMENT BALANCE

    • The remaining balance (total price minus deposit) is due 60 days before the retreat start date. Upon provision of your payment, you are authorizing us to make the payment arrangements and contracts with the corresponding suppliers involved in your art retreat.

    • 50% Balance (not incl. deposit) will be refunded for cancellation 30-59 days before event.

    • No Refund offered if less than 30 days before the event.

changes

Nobody likes unexpected changes. However, your contract with your Suppliers may allow them to cancel or amend bookings. We will ensure that you are promptly notified of any significant changes once we become aware of them and accept no liability for rearrangements or costs incurred that may result.

We have no control over airline schedule changes, other transport and accommodation changes and accept no liability for costs which may arise as a result of such changes.